Select your CSV file, then click the Create Button. (this is the file type you exported from Google Docs). On the popup to create your new document, name your document, select a Knowledge Type of FAQ, and mime type of text/csv. Simply download your FAQs document by exporting the file as a CSV (comma delimited file). Notice that the format is simple, just a Question in column A, then an Answer in Column B. Here's what our document looks like in Google Docs. We're going to start by using a simple CSV file that includes our FAQs. Next, Choose the 'Create the first one' link on this page to create your first knowledge document. We called ours 'My First Knowledge Base'. Next click on the Knowledge link in the left-hand navigation and then choose the 'Create Knowledge Base' button on the top right of the page. Then choose Enable Beta features and APIs in order to enable the Knowledge Base feature. Once you have created an Agent in Dialogflow, click the settings gear icon.

If this is your first agent, select the 'Create Agent' button as in the screen below. Now open the Dialogflow ES console by clicking the 'Go to the Dialogflow ES Console' button: Connect Dialogflow to your website live chatįirst, go to and select the Dialogflow ES link to access your Dialogflow Account settings.Create your Knowledge Base in Dialogflow.Best of all, with our Live Chat integration with Dialogflow and Microsoft Teams or Slack, you can even hand off the FAQ bot to a human at any point during the chatbot conversation. This tutorial will show you how to create your FAQ chatbot and deploy this chatbot to your website to easily answer common visitor questions. Your website visitors can chat with your Dialogflow Chatbot right from your website! With Google's Dialogflow Knowledge Base, you can easily create an FAQ chatbot for your website. FAQ Chatbot for your Website with Google Dialogflow Knowledge Base

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